How do I request one of your services?
You can request one of my services by either using any of the contact information on my contact page or use the online contact form.
What do you mean by end to end gift services?
End to end gift services means from the moment you contact me with your requirements I take care of every detail to the point of delivery of wrapped gift to recipient.
If requested, I can choose a gift on your behalf, wrap it and send it to the recipient.
I also provide a gift pick up service whereby if you have a gift ordered and waiting for pick up from a store in London, I can pick the gift up on your behalf, bring it back to my workshop, wrap it and send it to the recipient.
My service is very flexible and I can work with you to develop an appropriate package for your needs.
How much do you charge for gift wrapping?
I charge an hourly rate. There is an additional cost for wrapping paper, ribbon and embellishments.
Prices also depend on the complexity of the shape of the item being wrapped.
How much do you charge for your personal shopping service?
I charge on an hourly basis. Please contact me for more information.
What payment methods do you accept and is my information secure?
I accept bank transfer and cash on delivery.
I also accept all major credit and debit cards via PayPal for small value transactions.
I do not keep or store any of your financial information.
What if I don't like the gift wrap?
I am happy to rewrap the gift for you if you are not happy. There maybe a charge for this if there is a change to the agreed requirements (e.g. colour/embellishments etc).
What happens if something gets lost or damaged?
You can rest assured that I will take every care to ensure that nothing is ever lost or damaged. However, in the rare occasion that an accident does occur, I am fully insured and your items will be replaced or you will be refunded the cost of the goods lost or damaged.
What is your refund policy?
I will always make sure that we are in agreement with colour and style of gift wrap before I start gift wrapping.
If I make a mistake with the gift wrap, I will rewrap the item again for your for free. If however you change your mind about the style, this will be charged to you.
Due to the nature of the service I offer, refunds are not offered.
How can I get my gifts sent to you for wrapping?
I can schedule a courier service to pick up the gifts from you and have them delivered to me or you can have the items delivered to me.
In the instance where you choose to bring the gifts to me yourself, I cannot accept any liability for loss or damage in transit.
Alternatively, you can utilise my call out service where I attend your home or office and wrap the gifts for you there.
Do you accept overseas commissions?
I accept overseas commission.
Give me a call or send me a Viber/Whatsapp message to discuss your requirements.
Do you offer a corporate gift wrapping service?
Yes. I work with companies of various sizes and budgets.
Contact me to discuss your requirements.